Effective Date: August 13, 2025
Soul Sherpa® (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, participate in our online courses, or interact with our services. Please read this policy carefully.
1. Information We Collect
We may collect the following types of information from you:
Personal Information: Name, email address, billing address, payment details, phone number, and any other details provided when purchasing a course or scheduling a consultation.
Account Information: Username, password, and profile details for accessing course materials.
Transaction Information: Details about your purchases and payment history (processed securely via Stripe).
Technical Data: IP address, browser type, device type, operating system, and browsing activity on our website.
Marketing & Tracking Data: Information collected through cookies, Facebook Pixel, and other analytics tools to improve our advertising and user experience.
2. How We Collect Information
We collect information in the following ways:
When you fill out forms on our site (e.g., contact forms, checkout pages, course registration).
When you make a purchase or schedule a consultation.
Through automated technologies like cookies, tracking pixels, and analytics tools (including Meta/Facebook Pixel).
Through email interactions and customer support communications.
3. How We Use Your Information
We may use the information we collect for purposes such as:
Processing and fulfilling orders.
Providing access to purchased courses and resources.
Responding to customer service requests.
Sending transactional or marketing emails (in compliance with applicable laws).
Improving our website, courses, and advertising strategies.
Retargeting and marketing through Meta Ads and other platforms.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
Service Providers: Third-party companies that assist with payment processing (Stripe), website hosting, email marketing, and analytics.
Legal Compliance: If required by law, legal process, or government request.
Business Transfers: In connection with a merger, sale, or other transfer of assets.
5. Payment Processing
Payments are processed securely via Stripe. We do not store your full credit card number or CVV code on our servers. Please refer to Stripe’s own privacy policy for details on how they handle payment data.
6. Cookies and Tracking
We use cookies, Facebook Pixel, and similar tracking tools to:
Understand how visitors use our site.
Measure the effectiveness of our marketing campaigns.
Provide relevant advertising on other websites.
You can adjust your browser settings to block cookies; however, some site features may not function properly.
7. Data Security
We take reasonable precautions to protect your personal information against loss, theft, and misuse. While we strive to protect your data, no method of transmission or storage is 100% secure.
8. Your Rights
If you are located in certain jurisdictions, you may have rights to:
Access, update, or delete your personal information.
Opt out of marketing emails by clicking the “unsubscribe” link in any email.
Request details on the data we hold about you.
9. Third-Party Links
Our site may include links to third-party websites. We are not responsible for the privacy practices of these websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, you may contact us at:
Soul Sherpa®
5739 Kanan Road, #128
Agoura Hills, CA 91301
Email: [email protected]
Copyright 2025 Soul Sherpa®. All Right Reserved.